Working with us
Easy to work with
We take client service standards very seriously and have the resources and project management systems in place to deliver on our commitments with great skill and attention to detail, irrespective of the location of our clients, many of whom are outside London or even overseas. Our client references are the best way to judge this. We hope you’ll enjoy working with us.
Our aim is to work in a collaborative way with you as a genuine partnership for mutual benefit. We would never presume to know as much about your brand and audience as you. Our role is therefore to listen, and challenge where necessary, to get to the nub of the issues and bring a fresh perspective on them. We appreciate that your needs will change over time and that things may crop up from time to time where you need a quick response. We pride ourselves on a flexible, “can-do” approach.
Value for money
We believe that our charge-out rates represent excellent value for money for the quality of work we deliver and the deep well of understanding and experience on which we can draw. We can add value by using our experience to help you manage risks, challenge your thinking where appropriate and originate effective communications.
What about the end product?
Sparkling design is of course a given, but appropriateness and effectiveness is what matters for a return on investment. We’ve won two DBA Design Effectiveness Awards, which illustrates that measuring the effectiveness of our work is a serious issue for us.